Issue: Send And Swap Option Are Gray — Not Available
Swap on Ledger Live is a new feature that allows users to swap one crypto asset for another directly from their Ledger accounts. The functionality is great in many ways as it helps improve BTC fee estimation, and fixes issues with the cache too. But what can you do when the Swap feature is not available on your Ledger Live?
This tutorial will help you get around your problem where the send and swap functionalities are grayed out and not functioning.
Possible fixes
Make sure you are using the latest version of Ledger Live.
- Ensure you have a secure connection between your computer and your Ledger device.
- Ensure there are no issues on your Ledger Live app.
- Check that you’re not in Read-Only mode. This has often been the cause of similar issues so it’s likely that you might have the same problem.
Conclusion
Changelly is a great new feature added on Ledger Live that makes crypto coins swap super simple and easy to do. This tutorial helps you get started with Changelly to make sure that you too can access these coin swaps and take advantage of the extra benefits that come with having this feature on your Ledger Live. However, if none of the fixes work for you then get in touch with the Ledger support team and let them know.
