Issue: Accessing Funds From A Different Ledger

Ahmad Sage
2 min readJan 3, 2021

If for some reason you had trouble with your Ledger wallet, you can still recycle the device by setting it anew. However, the process is a little laborious but at least you will be able to store your funds safely.

Today, we will go through the steps required to configure your Ledger as a new device.

Instructions to configure Ledger as a new device

Make sure you are using the latest version of Ledger Live.

Step 1: Create a secure connection between your Ledger device and your computer using the original USB cable provided with the Ledger wallet.

Step 2: Start the Ledger device up and from the options available choose ‘Configure as a new device’.

Step 3: Once you confirm this by pressing both buttons on your Ledger, the device will create a new recovery phrase. Make sure you write this down on the sheet provided with the Ledger box and secure it safely in a lock-up box. Do not store it digitally.

Step 4: You know have the device configured, and you can access the ‘Manager’ tab to start adding accounts.

a) Click on the Manager in the left panel

b) Connect and unlock your Ledger device

c) Press both buttons to allow the Manager on your device.

d) Once Manager is opened you can install the apps required by pressing the ‘Install’ button. Depending on the size of the app, the installation may take several minutes to complete.

e) When the installation is complete you need to click on ‘Add account’ button. The example used in the image below is for BTC but the same applies to any other account.

Conclusion

When it comes at its worst you may need to configure your Ledger as a new device. Regardless, of the reason, it is important to get to grips with the process. This tutorial guides you on how to do exactly that. For further assistance with this please contact the Ledger support team.

--

--